Terms & Conditions
These Terms & Conditions apply to players in Canada. Account and safety controls are available through the menu or your profile area, depending on your device and version.
Navigation
Instructions are kept in plain language, but labels and button names may vary across operating systems, app versions, and browser layouts.
- Check the menu for account settings and security options.
- Use your profile area for personal controls and support access.
- Look in the footer for quick access to Help and Chat.
Step Verification
Where available, two-step verification adds an extra check when signing in or making sensitive changes. Availability can vary by device, version, or your chosen sign-in method.
To find this setting, open the menu or profile area and review the security options. Follow the on-screen prompts, noting that option names may differ slightly.
Strong Passwords
Use a strong password to help protect your Lucky Hills account. Choose a unique password and avoid reusing details from other services.
Device protection matters too. Enable a device lock so saved sessions and account access are harder to misuse if your device is lost.
Where Available
Security features and control names can change by device or version. If you can’t find a setting right away, check both the menu and your profile area for the closest match.
Help and Chat are available from the profile area or the footer of the interface. Use these options if any step looks different on your device.
Quick reference table
| Method | Details | Notes |
|---|---|---|
| Plain-language steps | Steps are described in clear, simple wording. | Labels may differ by device or version. |
| Finding controls | Controls are typically located in the menu or your profile area. | Check these locations first. |
| Security: passwords | Use strong passwords for account protection. | Prefer unique, hard-to-guess combinations. |
| Security: device protection | Use a device lock to reduce account exposure. | Enable a device lock on phones, tablets, and computers. |
| Security: two-step | Two-step verification can be enabled where available. | Availability depends on device, version, or sign-in method. |
| Help access | Help is available from your profile area or the footer. | The footer can be a faster route. |
| Chat access | Chat is available from your profile area or the footer. | Same access points as Help. |
| Player conditions | Conditions apply for players in Canada. | Canada-specific context. |
If you need help finding a control in your interface, open Help or Chat from your profile area or the footer and follow the steps provided.