New players: claim up to $10,000 and 180 free spins Play now

Responsible Gaming

Responsible Gaming

Responsible gaming matters in Canada. Lucky Hills keeps practical tools near your account so your choices stay clear and easy to manage.

Navigation


You can usually find these controls in the menu or within your profile. Labels may look slightly different depending on your device or app version, so use the closest matching option.

  • Open the menu and look for account or player settings.
  • Check your profile area for controls and support options.
  • Use help or chat if you cannot find a specific control quickly.
Method Details Details
Profile
  • Help and chat are accessible from the profile area.
  • Controls are available in the menu or profile area.
Footer
  • Help and chat are accessible from the footer of the interface.
  • Names can differ by device or version.
Menu / Controls
  • Find responsible gaming controls through the menu entry points.
  • Use the closest matching setting label on your device.
Device / Version notes
  • Steps are described plainly to reduce confusion.
  • Wording may vary across devices or releases.
Security (account)
  • Use strong passwords and enable device lock.
  • Turn on two-step verification where available.
Support access
  • Use help or chat when you need guidance.
  • Support is reachable from profile or footer locations.

Step Verification

Account protection supports responsible play. Lucky Hills encourages simple security habits that reduce unwanted access and help avoid interruptions.

Two-step verification is available in some setups. If you see it in your settings, consider enabling it for added sign-in protection.

Strong Passwords

Strong passwords are a straightforward control with real impact. Use something unique and avoid reusing the same password across services.

Device lock helps as well. Keeping your phone or computer locked adds another layer of protection, especially in shared spaces.

Where Available

Some options depend on your device or version. If a setting name looks different, follow the same path through the menu or profile area and choose the closest match.

Help and chat are available from the profile area or the footer of the interface. If you want a quick walkthrough of where a control is located, reach out and we will point you in the right direction.